Returns & Replacements Policy

Returns & Replacements

Your satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we offer a smooth and transparent return/replacement process. You must notify us within 7 days of product delivery, and the item must be returned in its original packaging with all accessories and documentation.

Return Eligibility

Returns are accepted only for items that are defective, physically damaged at the time of delivery, or incorrect as per the order.

Return requests must be raised within 7 days of delivery.

Photo proof at the time of delivery is mandatory to process any return or replacement.

Items damaged due to improper handling, misuse, or after successful delivery are not eligible for return.

Replacement vs Refund Policy

Replacement will be provided for eligible items, subject to stock availability.

If a replacement is not available, a refund will be issued as per our refund policy.

The final decision on replacement or refund will be at the company’s discretion after verification.

Contact Us

If you have any questions, concerns, or requests related to this Returns & Replacements Policy or the handling of your personal data, you can reach us at:
Email : axis.studiobu@gmail.com
Phone: +91-9910 673 843

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Original Product

Vendor warranty is applicable only on products that clearly mention vendor warranty at the time of sale.

7 Days Warranty

You have the right to return your orders within 7 days.

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